Privacy Policy

Go Pineapple Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Go Pineapple values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform. By using Go Pineapple, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information when you use Go Pineapple:

2.1 Personal Information

• Account Information: When you register for an account, we collect your email address, username, and other account setup details.
• Profile Information: You may choose to provide additional personal information, such as a profile picture, bio, and location.
• ID Verification: For legal compliance and age verification, we may collect government-issued ID or other forms of identification. This information is stored securely and used only for verification purposes.
• Phone Number, Carrier Name: For two-factor authentication (2FA) for account registration and account security. New account registrations and unknown logins (from unknown geographic location, or unknown IP addresses) require 2FA verification codes to grant access to the end-user. 2FA may also be used in the event that Go Pineapple believes that a fraudalent attempt is being made to access the end-users account without authorization. 2FA is a requirement of membership with Go Pineapple, revoking 2FA or ceasing to accept 2FA verification texts will result in the cancellation of your membership. 

2.2 Usage Data

• We collect information about how you interact with our platform, such as the pages you visit, posts you create, and features you use.

2.3 Device Information

• We may collect device-specific information, such as your IP address, device type, and browser type, to improve the platform’s performance and security.

3. How We Use Your Information

Go Pineapple uses the information we collect to:

• Provide and maintain our services.
• Verify your identity and age to ensure legal compliance.
• Enhance and personalize your experience on the platform.
• Analyze usage to improve the performance, features, and functionality of the site.
• Monitor for potential violations of our Terms of Service or illegal activity.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Your privacy is important to us, and we limit the sharing of your data as follows:

4.1 Service Providers

We may share data with trusted service providers who assist us in operating the platform, such as hosting services, payment processors, and identity verification services. These providers are contractually obligated to protect your data and only use it for the purposes of providing services to Go Pineapple.

4.2 Legal Obligations

We may disclose your personal information if required by law or in response to legal processes, such as a court order, subpoena, or government request.

4.3 Protection of Rights

We may disclose your data when necessary to enforce our Terms of Service, protect our rights, or investigate fraud or security issues.

5. Your Choices and Control Over Your Data

5.1 Account Verification

For age verification and legal compliance, Go Pineapple may collect a copy of your government-issued identification, such as a driver’s license. This information is used solely for the purpose of verifying your age and identity. Once your account is verified, we permanently delete the driver's license or any other identification documents. We do not store or retain this information beyond the verification process.

5.2 Account Settings

You have full control over the personal information you provide. You can update or delete your account information at any time by accessing your profile settings.

5.3 Managing Sensitive Content

You have the ability to manage your exposure to sensitive content. In your account settings, you can choose whether to enable or disable sensitive content by toggling the "Show sensitive material on all posts?" option.

5.4 Communication Preferences

You can opt out of receiving promotional emails from Go Pineapple by following the unsubscribe instructions included in those communications. However, we may still send you non-promotional emails regarding your account or security updates.

6. Data Security

We are committed to protecting your personal information. Go Pineapple uses industry-standard security measures, such as encryption, to safeguard your data. Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information.

6.1 Data Encryption

Sensitive data, such as ID verification information, is encrypted both in transit and at rest to ensure its security.

6.2 Access Controls

We limit access to your personal information to authorized employees and service providers who need to know that information to operate the platform.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account and all associated data, you can request account deletion in your profile settings.

8. Cookies and Tracking Technologies

Go Pineapple uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies help us remember your preferences and analyze site traffic. You can adjust your cookie preferences in your browser settings, but please note that disabling cookies may affect the functionality of the platform.

9. International Data Transfers

Go Pineapple is based in [Insert Country]. If you are accessing the platform from outside this region, please be aware that your information may be transferred, stored, and processed in [Insert Country], where data protection laws may differ from those in your country of residence.

10. Children's Privacy

Go Pineapple is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a user under the age of 18 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. If the changes are significant, we will notify you via email or an in-app notification. Your continued use of the platform after any changes are made constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].

Key Points Recap:

• We do not sell or share your personal information with third parties for marketing purposes.
• You have full control over your account data and sensitive content preferences.
• Driver's license and ID verification documents are deleted after your account is verified.
• All ID verification and sensitive data are encrypted and stored securely until the verification process is completed.
• You may request to delete your account and personal data at any time.